Legal

Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us when making a reservation, contacting us, or subscribing to our newsletter. This includes your name, email address, phone number, payment information, and any special requests or preferences.

We also automatically collect certain information when you visit our website, including your IP address, browser type, referring URLs, and pages visited.

2. How We Use Your Information

  • To process and manage your reservations
  • To communicate with you regarding your booking and stay
  • To send you promotional offers and newsletters (with your consent)
  • To improve our website and guest services
  • To comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose information when required by law.

4. Data Security

We implement industry-standard security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Payment information is processed through secure, PCI-compliant payment gateways.

5. Cookies

Our website uses cookies to enhance your browsing experience. Essential cookies are required for the website to function. You may disable non-essential cookies through your browser settings, although this may affect certain features of the site.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at info@greenamazonresidence.com.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Green Amazon Residence
Svay Dangkum, Siem Reap, Cambodia
Email: info@greenamazonresidence.com
Phone: +855 63 000 000
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